VYRA Terms of Service
Last Updated: 2026-05-08
These Terms of Service (“Terms”) govern your access to and use of the VYRA mobile application, website (https://vyra-app.com), and any related services (collectively, the “Service”) provided by VYRA Labs, the trade name of a sole proprietorship operated by Shoji Nakasu (“VYRA,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Service.
1. Introduction
1.1 About VYRA
VYRA is an AI-assisted personal training application that helps users plan, track, and improve their fitness, nutrition, and body-composition goals. The Service includes AI-generated training plans, meal logging with AI image analysis, workout records, body metrics tracking, social sharing of progress, subscription-based premium features, and an affiliate program (see Section 9).
1.2 Acceptance of Terms
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. These Terms form a legally binding agreement between you and VYRA.
1.3 Eligibility
You must be at least 13 years old to use the Service. Additional age requirements apply to users in the European Economic Area, the United Kingdom, and certain other jurisdictions (see Section 3).
2. Definitions
| Term | Meaning |
|---|---|
| ”Account” | The personal account you create to access the Service. |
| ”AI-Generated Content” | Training plans, nutrition suggestions, coach messages, image-analysis results, and other outputs produced by AI models within the Service. |
| ”Content” | Any text, photos, images, data, or other material that appears in the Service, whether produced by VYRA, third parties, or you. |
| ”Subscription” | A paid plan that unlocks premium features, billed on a recurring basis. |
| ”User Content” | Content that you submit, upload, post, or share through the Service, including profile photos, body images, meal photos, and shared progress posts. |
| ”You” / “User” | The individual who registers for or uses the Service. |
3. Account Registration
3.1 Creating an Account
To use most features of the Service, you must create an Account by providing accurate and complete information, including a valid email address and a password. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your Account.
3.2 Minimum Age
- Default minimum age: 13 years old. Users under 13 are not permitted to create an Account or use the Service. This rule complies with the U.S. Children’s Online Privacy Protection Act (COPPA).
- European Economic Area / United Kingdom: 16 years old, unless verifiable parental or guardian consent is provided in accordance with Article 8 of the GDPR / UK GDPR. Users aged 13–15 in the EEA/UK may use the Service only with such consent.
- Other jurisdictions may apply higher minimums under local law; users must comply with applicable local age requirements.
3.3 Account Security
You agree to (a) immediately notify us at hello@vyra-app.com of any unauthorized use of your Account, and (b) ensure that you log out at the end of each session on shared devices. VYRA is not liable for any loss or damage arising from your failure to safeguard your credentials.
3.4 One Account per Person
You may not create more than one Account, transfer your Account to another person, or allow another person to use your Account without our written permission.
4. Use of the Service
4.1 License Grant
Subject to your compliance with these Terms, VYRA grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use.
4.2 Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party’s use of it.
4.3 Updates and Availability
We may update, modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or any third party for any such update, modification, suspension, or discontinuation.
5. AI-Generated Content Disclaimer
5.1 Nature of AI Output
The Service uses third-party AI models, including Google Gemini, to generate training plans, nutrition suggestions, coach messages, and image-analysis results. AI-Generated Content is produced algorithmically and may be inaccurate, incomplete, or unsuitable for your individual circumstances.
5.1.1 Submission of User Inputs to AI Providers and Model Training
To generate AI-Generated Content, the Service transmits portions of the text, photos, profile information, and progress data you submit to third-party AI providers (e.g., Google LLC) via their APIs. We use such providers under paid API agreements (e.g., the Gemini API) configured so that user inputs are not used to train the providers’ foundation models. For details on third-party processing terms, please refer to Section 4 of our Privacy Policy.
5.2 Not Medical Advice
AI-Generated Content is not medical, healthcare, dietary, or professional advice and is not a substitute for consultation with a qualified physician, registered dietitian, certified personal trainer, or other licensed professional. Do not rely on the Service to diagnose, treat, cure, or prevent any disease or health condition.
5.3 Use at Your Own Risk
You acknowledge that exercise and dietary changes carry inherent risks, including injury, illness, and death. By using the Service you accept full responsibility for your actions and assume all such risks. If you have any pre-existing medical condition, are pregnant, are recovering from injury, or are taking medication, consult a licensed professional before following any AI-Generated Content.
5.4 No Guarantee of Results
VYRA does not warrant any specific outcome, including weight loss, muscle gain, performance improvement, or aesthetic change. Individual results vary.
6. Health & Safety Disclaimer
6.1 Pre-Exercise Consultation
You should consult a licensed physician before beginning any new exercise program, especially if you have heart disease, high blood pressure, diabetes, asthma, joint problems, eating disorders, or any other medical condition.
6.2 Stop and Seek Help
Stop exercising immediately and seek medical attention if you experience pain, dizziness, shortness of breath, chest pressure, or other warning signs.
6.3 Body Image and Mental Health
The Service displays body-composition data and may surface social-comparison content. If you are experiencing or are at risk of an eating disorder, body-dysmorphic disorder, or other mental-health condition, do not use the Service and seek help from a qualified professional.
7. User-Generated Content
7.1 Your Content
You retain all rights in and to the User Content you submit. You are solely responsible for User Content and for any consequences of submitting it.
7.2 License to VYRA
By submitting User Content, you grant VYRA a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, modify (e.g., resize, transcode), create derivative works of (e.g., AI image-analysis outputs), distribute, and display the User Content solely for the purpose of operating, providing, and improving the Service.
7.3 Sharing
When you use the share feature to post progress, personal records, or generated images to social-media platforms, you authorize VYRA to generate and transmit the share image to the platform you select. The terms of the receiving platform will apply once the content leaves the Service.
7.4 Representations
You represent and warrant that (a) you own or have all necessary rights to the User Content, (b) the User Content does not violate any third-party rights, and (c) the User Content complies with these Terms and applicable law.
7.5 Removal
VYRA may, in its sole discretion, remove or refuse to display User Content that we believe violates these Terms, applicable law, or platform policies, without notice and without liability.
8. Subscriptions
8.1 Subscription Plans
VYRA offers paid Subscriptions that unlock premium features. The current pricing, billing cycle, and feature list are displayed in the Service prior to purchase.
8.2 Billing
Subscriptions are billed through one of the following channels depending on the platform:
| Platform | Billing Channel |
|---|---|
| iOS | Apple In-App Purchase (Apple ID account) |
| Android | Google Play Billing (Google account) |
| Web | Stripe |
By subscribing, you authorize the applicable channel to charge the recurring fee to your selected payment method.
8.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing cycle at the then-current rate, unless you cancel before the renewal date. You will be charged within 24 hours before the end of the current period.
8.4 Cancellation
- iOS: Cancel through your Apple ID Subscriptions settings.
- Android: Cancel through Google Play > Subscriptions.
- Web (Stripe): Cancel through your VYRA account settings.
Cancellation takes effect at the end of the current billing cycle; you retain access to premium features until that date.
8.5 Refunds
Refund requests are governed by the policy of the billing channel:
- iOS purchases are subject to Apple’s refund policy.
- Android purchases are subject to Google Play’s refund policy.
- Stripe (web) purchases: refunds are at VYRA’s discretion, except where otherwise required by applicable consumer-protection law.
8.6 Disclosures Required Under the Japanese Specified Commercial Transactions Act
For Japanese users, the following disclosures are made in addition to the disclosures available at our designated [Specified Commercial Transactions Act notice page]. Pursuant to Article 11 of the Act on Specified Commercial Transactions and Article 8 of its enforcement regulations, the full legal name of the proprietor and the physical address will be promptly disclosed in writing or by electronic means upon a consumer’s request.
- Seller: VYRA Labs (sole proprietorship of Shoji Nakasu)
- Operator: Shoji Nakasu (中洲翔司)
- Address: 2F-C Shibuya Dogenzaka Tokyu Bldg., 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
- Phone: Disclosed promptly upon request
- Contact email: hello@vyra-app.com
- Sales price: As displayed in the Service at the point of purchase, including Japanese consumption tax.
- Additional fees: Communication charges incurred when using the Service are borne by the user.
- Accepted payment methods: Apple In-App Purchase, Google Play Billing, or Stripe (credit card).
- Payment timing: Charged immediately upon subscription and on each renewal.
- Delivery timing: Premium features become available immediately upon successful payment.
- Cancellation method: As described in Section 8.4, you may cancel through the applicable billing channel at any time.
- Cancellation / returns: Digital subscriptions are non-returnable except as described in Section 8.5 or as otherwise required by applicable law. As an electronic services contract, the statutory cooling-off period under the Specified Commercial Transactions Act does not apply.
- System requirements: iOS 15 or later, Android 8.0 or later, or the latest version of supported web browsers.
8.7 Price Changes
We may change Subscription pricing. Price changes will not affect your current billing cycle. We will provide at least thirty (30) days’ advance notice of any price increase via email, in-app notification, or the methods prescribed by Apple/Google. You may cancel before the new price takes effect; if you do not cancel, you are deemed to have accepted the new price (subject to any additional consent procedures required by Apple or Google).
8.8 Free Trials and Promotions
Free trials and promotional offers are subject to the specific terms displayed at the time of offer. The Service typically offers a 30-day free trial. If you do not cancel before the trial ends, the Subscription will convert to a paid plan at the then-current price. Each user is permitted only one free trial; circumventing this limit through multiple Accounts is prohibited.
9. Affiliate Program
9.1 Overview
VYRA operates an affiliate program (the “Program”) that allows third parties (“Affiliates”) to refer Subscriptions to VYRA and earn a commission on qualifying sales generated through their referral. Participation is voluntary and subject to acceptance of this Section.
9.2 Eligibility
- Eligibility: Participation in the Program is open to individuals aged 18 or older worldwide, and to legal entities of any jurisdiction, provided each Affiliate resides in (or is established in) a country to which PayPal Mass Payouts can lawfully send funds. Excluded jurisdictions are those subject to comprehensive United Nations or U.S. OFAC sanctions, including (without limitation) Cuba, Iran, North Korea, Syria, the Crimea, Donetsk, Luhansk and Sevastopol regions of Ukraine, and any other jurisdictions or persons designated by U.S. or Japanese law. The list may be updated by us without prior notice to track current sanctions.
- Account: Affiliates must hold an active VYRA Account.
- Tax compliance: Each Affiliate is solely responsible for all taxes, contributions, and reporting obligations arising from commissions in their country of residence. VYRA does not withhold income tax on payouts to Affiliates outside Japan; for Japan-resident Affiliates, VYRA may produce payment statements (支払調書) or withhold tax as required by Japanese income-tax law (see Section 9.3).
- Compliance with local law: Affiliates must comply with the advertising, consumer-protection, sponsored-content disclosure, sanctions, and tax laws of their location and of every jurisdiction in which they promote VYRA.
- Disqualified channels: We do not accept applications from channels primarily directed at users under 13, channels containing illegal content, or channels containing adult, violent, or discriminatory content.
9.3 Commission
- The commission rate, qualifying period, and calculation method are set out in the application form, the affiliate dashboard, or a separate affiliate agreement.
- Minimum payout: Once accumulated commissions reach the equivalent of USD 10 (or a JPY equivalent we designate), payment is made on the next scheduled payment date. Amounts below the minimum are carried over.
- Payment method is PayPal only, payment currency, and responsibility for foreign-exchange or remittance fees are set out at the time of enrollment.
- Taxes: Commissions constitute income (business or miscellaneous income, etc.); tax filing and payment are the Affiliate’s responsibility. We may produce payment statements (支払調書) or withhold tax as required by Japanese income-tax law.
9.4 Advertising and Disclosure Rules
Affiliates must comply with the advertising, consumer-protection, sponsored-content disclosure, and health-product claim laws of their jurisdiction and the jurisdictions where they promote VYRA. The following apply globally:
- Truthful representations: No misleading or deceptive statements about price, features, results, terms, or VYRA’s identity. Examples of laws Affiliates must observe where applicable: Japan’s Act against Unjustifiable Premiums and Misleading Representations (景品表示法), the U.S. FTC Endorsement Guides, the UK ASA CAP Code, and the EU Unfair Commercial Practices Directive.
- Sponsored-content disclosure: Clearly disclose the affiliate relationship with VYRA on every promotional post. Use the platform’s native disclosure tool when one exists (e.g., Instagram “Paid partnership”), and add a written tag (e.g., “#ad”, “#PR”, “#広告”, “VYRA Affiliate”). Examples of disclosure rules Affiliates must observe where applicable: Japan’s October 2023 stealth-marketing regulation, the U.S. FTC #ad guidance, and equivalent rules in the EU, UK, and Australia.
- No medical or therapeutic claims: No promises of cure, treatment, or specific weight/health outcomes (e.g., “lose X kg”, “cures disease”). Where stricter rules apply locally (e.g., Japan’s Pharmaceutical and Medical Device Act / Health Promotion Act, the U.S. FDA dietary-supplement rules), Affiliates must follow them.
- No exaggeration: No guarantee of results, no fabricated testimonials, no AI-generated fake images, screenshots, or reviews.
- Brand protection: No alteration of VYRA logos or trademarks without prior written approval; no solicitation under the VYRA name.
- Cookie stuffing and self-referrals: Self-referrals (referring oneself or one’s household), referrals via multiple Accounts, cookie stuffing, fraudulent redirects, and bot traffic are prohibited.
- Sanctions compliance: Affiliates must not promote, sell to, or accept payment from persons or jurisdictions subject to U.N., U.S. OFAC, EU, UK, or Japanese sanctions.
9.5 Consequences of Violation
If we reasonably believe that an Affiliate has violated this Section or the Terms or has misused the Program, we may, with or without notice, (a) forfeit commissions, (b) terminate Program participation, (c) suspend the Account, and (d) demand return of commissions already paid.
9.6 Changes to or Termination of the Program
We may modify the commission rate, conditions, or any part of the Program with reasonable advance notice, or terminate the Program at our discretion. Commissions that have become payable as of the date of termination will be paid in accordance with Section 9.3.
10. Intellectual Property
10.1 VYRA’s Rights
The Service, including all software, designs, logos, text, graphics, and other materials (excluding User Content), is the property of VYRA or its licensors and is protected by copyright, trademark, and other intellectual-property laws.
10.2 Trademarks
“VYRA” and the VYRA logo are trademarks of the VYRA sole proprietorship. You may not use these marks without our prior written consent.
10.3 Feedback
If you submit feedback, suggestions, or ideas about the Service, you grant VYRA a perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation to you.
11. Prohibited Conduct
You agree not to:
- Use the Service in violation of any applicable law or regulation.
- Reverse-engineer, decompile, or disassemble any part of the Service.
- Use automated means (scrapers, bots, crawlers) to access the Service or extract data.
- Upload viruses, malware, or other malicious code.
- Attempt to gain unauthorized access to any account, system, or network.
- Submit false, defamatory, infringing, harassing, hateful, or sexually exploitative User Content.
- Impersonate any person or entity, or misrepresent your affiliation.
- Share or sell access to your Account.
- Use the Service to develop a competing AI model or product (including using outputs as machine-learning training data).
- Circumvent any security or rate-limiting mechanism.
- Use the Service in a way that could endanger the health or safety of yourself or others.
- Misuse the affiliate program (see Section 9), including self-referrals or bot traffic.
- Use the Service if you are or have been affiliated with anti-social forces (organized crime groups in Japan, including their members and associated parties).
12. Third-Party Services
12.1 Third-Party Integrations
The Service integrates with the following third-party services. Your use of these services is subject to their respective terms and privacy policies.
| Service | Purpose | Provider |
|---|---|---|
| Google Gemini API | AI text and image analysis | Google LLC |
| Stripe | Web payment processing | Stripe, Inc. |
| Apple In-App Purchase | iOS payment processing | Apple Inc. |
| Google Play Billing | Android payment processing | Google LLC |
| Firebase / Google Cloud | Hosting, push notifications | Google LLC |
| Social-media platforms | Optional sharing of progress | Various |
12.2 No Endorsement
VYRA does not endorse and is not responsible for the content, products, or practices of third-party services. Your interactions with third-party services are solely between you and that third party.
13. Account Deletion
13.1 How to Delete
You may request deletion of your Account at any time through the in-app account settings or by contacting hello@vyra-app.com.
13.2 7-Day Cooldown
Upon request, your Account enters a 7-day cooldown period during which:
- Your Account is deactivated and inaccessible.
- You may cancel the deletion request and restore your Account.
After the cooldown expires, your personal data is permanently and irreversibly deleted from production systems.
13.3 Anonymized Analytics Retention
After deletion, certain non-identifying aggregated and anonymized analytics (linked only to a non-reversible “anonHash”) may be retained indefinitely for service-improvement and statistical purposes. These records cannot be used to re-identify you.
13.4 Legal Retention
Some records (e.g., billing records, tax documents) are retained for the period required by applicable law (typically up to seven years under Japanese tax law).
13.5 Effect on Active Subscriptions
If you have an active Subscription at the time you request Account deletion, you must cancel the Subscription yourself through the applicable billing channel (see Section 8.4). We do not automatically cancel Subscriptions on your behalf, and Account deletion does not entitle you to a pro-rata refund of any unused portion of the Subscription.
14. Limitation of Liability
14.1 Disclaimer of Warranties
The Service is provided “as is” and “as available,” without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability. VYRA does not warrant that the Service will be uninterrupted, error-free, or secure.
14.2 Limitation of Liability
To the maximum extent permitted by applicable law, VYRA, its representatives, employees, and contractors shall not be liable for any:
- indirect, incidental, special, consequential, or punitive damages;
- loss of profits, revenue, data, goodwill, or other intangible losses;
- damages arising from your use of, or inability to use, the Service;
- damages arising from AI-Generated Content;
- damages arising from any third-party service.
VYRA’s aggregate liability for any claim arising out of or relating to the Service shall not exceed the greater of (a) the amount you paid VYRA in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD 100).
14.3 Carve-Out for Willful Misconduct or Gross Negligence (Japanese Consumer Contract Act)
Notwithstanding Section 14.2, the limitations in this Section do not apply to (i) damages caused by VYRA’s willful misconduct or gross negligence, or (ii) any liability that cannot be limited or excluded under Article 8 of the Japanese Consumer Contract Act or any other mandatory provision of applicable law. For consumer users, our liability for such damages is limited only to the extent permitted by applicable law.
14.4 Mandatory Consumer Protections
Nothing in this Section excludes or limits liability that cannot be excluded or limited under applicable law (e.g., the Japanese Consumer Contract Act, the EU Unfair Terms Directive, statutory consumer rights in other jurisdictions). For consumers in such jurisdictions, the limits in Section 14.2 apply only to the extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless VYRA, its representatives, employees, and contractors from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to (provided that, for consumer users, this obligation is limited to claims arising from such user’s willful misconduct or negligence):
- your use of the Service;
- your User Content;
- your violation of these Terms or applicable law;
- your violation of any third-party right.
16. Modifications to These Terms
16.1 Updates
We may modify these Terms from time to time, including pursuant to Article 548-4 of the Japanese Civil Code (modification of standard-form contract terms) or by individual agreement. The “Last Updated” date at the top of this document reflects the most recent changes.
16.2 Notice
For material changes, we will provide reasonable advance notice (typically at least 30 days before the effective date for material changes) through the Service, by email, or on our website. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance.
16.3 Disagreement
If you do not agree to the updated Terms, you must stop using the Service and may delete your Account in accordance with Section 13.
17. Termination
17.1 Termination by You
You may terminate these Terms at any time by deleting your Account.
17.2 Termination by VYRA
We may suspend or terminate your Account, to the extent reasonably necessary, if we reasonably believe that you have violated these Terms or applicable law, or that you pose a risk to VYRA, its users, or third parties. Where reasonably possible and appropriate, we will provide notice and an opportunity to cure before suspension or termination. However, we may act without prior notice in cases of urgency (e.g., unauthorized access, serious legal violations, or risk of harm to others).
17.3 Effect of Termination
Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination (e.g., Sections 10, 11, 14, 15, 18) will survive.
18. Governing Law & Jurisdiction
18.1 Governing Law
These Terms are governed by and construed in accordance with the laws of Japan, without regard to its conflict-of-laws principles.
18.2 Exclusive Jurisdiction
Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court (Tokyo Chiho Saibansho) as the court of first instance, except that consumer users may also bring proceedings in the court that has jurisdiction over their domicile, in accordance with Article 3-4 of the Japanese Code of Civil Procedure and any other applicable mandatory provisions.
18.3 Supplemental Provisions for EU/UK Consumers
If you are a consumer residing in the European Economic Area or the United Kingdom, you may have additional rights under your local mandatory consumer-protection law. Nothing in Section 18.1 or 18.2 deprives you of the protection of mandatory provisions of the law of the country where you have your habitual residence. You may also bring proceedings in the courts of the country where you reside.
The European Commission provides an Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.
18.4 Supplemental Provisions for U.S. Users
For users residing in the United States, nothing in these Terms is intended to deprive you of any non-waivable rights under the consumer-protection law of your state of residence.
19. Contact
For questions, complaints, or notices regarding these Terms, please contact:
- Trade name: VYRA Labs (sole proprietorship of Shoji Nakasu)
- Operator: Shoji Nakasu (中洲翔司)
- Address: 2F-C Shibuya Dogenzaka Tokyu Bldg., 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
- Email: hello@vyra-app.com
- Website: https://vyra-app.com
The above email address is the primary point of contact for inquiries and complaints. Our response target is 2–5 business days.
20. Miscellaneous
20.1 Entire Agreement
These Terms, together with the Privacy Policy and any additional terms specifically referenced, constitute the entire agreement between you and VYRA regarding the Service.
20.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
20.3 No Waiver
Our failure to enforce any right under these Terms is not a waiver of that right.
20.4 Assignment
You may not assign these Terms without our prior written consent. VYRA may assign these Terms to any successor entity (including a future incorporated successor) without notice, and you consent in advance to such assignment.
20.5 Language
These Terms are written in English and Japanese. In the event of a conflict, the Japanese version prevails for users with their habitual residence in Japan, and the English version prevails for all other users.
Effective Date: 2026-05-08